Privacy and Personal Data Protection
The Van der Linden Group processes personal data. We want to inform you about this clearly and transparently. In this privacy statement, we answer the most important questions about the processing of personal data by Van der Linden and our group entities.
Privacy Legislation (GDPR)
As of May 25, 2018, the General Data Protection Regulation (GDPR) applies. This new privacy law, known internationally as the GDPR, is valid throughout the European Union and addresses, among other things, the storage and protection of personal data.
Privacy Statement and Policy
We use certain terms in this privacy statement. Below are definitions of a few of these terms:
We process personal data of people with whom we have, want to have, or have had a direct or indirect relationship. This includes:
Note: If your company or organization provides us with employee data, you are required to inform your employees. You can provide them with this privacy statement, so they understand how we handle their personal data.
To protect your and our interests, we may also process personal data from third parties—for instance, in the context of fraud prevention.
All parts of the Van der Linden Group process personal data. The Van der Linden Group consists of Laagland Participaties and various subsidiaries. References to Van der Linden in this statement mean the Van der Linden Group.
To find out which part of the Van der Linden Group is responsible for your data, please contact the specific part of Van der Linden you are dealing with.
We process personal data for the following purposes:
We need personal data to assess whether we can accept you as a tenant or sell your property. This may include data from others, like the Credit Registration Bureau (BKR). We may also make a copy of your ID.
We use your data to serve you effectively and maintain contact, such as your name and address details.
We may use your data to prevent or investigate fraud, including consulting incident registers or public sources (like registers or news outlets). In the fight against cybercrime, we may share your data with third parties under strict agreements.
For example, we may process your data if you ask a question about a product.
We may use your data to inform you about products that may interest you. You may opt out at any time. We also perform analyses to tailor our services to your preferences and improve performance.
We may need your data to verify your authority or give you access to our offices.
We may need to collect or share data under laws like the Anti-Money Laundering and Anti-Terrorist Financing Act (WWFT), for example with tax authorities or regulators.
We use data to maintain an overview of client relationships, including risk assessments regarding your partnerships.
If not needed for the above purposes, data may still be archived for legal, historical, statistical, or scientific reasons.
We may process sensitive data, such as health information, only when required by law, with your consent, or at your request. For example, in connection with disability insurance.
We store your data securely and only for as long as necessary. Only authorized employees can access your data. We may share your data internally or with third parties such as printing companies, under strict confidentiality agreements. We may also be required to share your data with authorities.
We are bound by the GDPR and the Dutch Telecommunications Act. Where required, data processing is registered with the Dutch Data Protection Authority.
Yes, you can request an overview from the relevant Van der Linden department. If data is incorrect or unnecessary, you can request correction or deletion.
Yes. We send your data to Economic Data Resources B.V. (EDR), which checks your creditworthiness. See their privacy statement at https://www.edrcreditservices.nl/privacy-statement/.
Contact the Van der Linden department you deal with.
Yes. We update our privacy statement as needed and notify you of significant changes. The latest version is always available at www.vanderlinden.nl.
**Why is Van der Linden updating its privacy statement?** To comply with GDPR standards and improve readability by reducing legal jargon. **What is the GDPR?** It is a regulation to enhance and harmonize data protection across the EU. It promotes transparency about data collection and usage. **How often will Van der Linden update its privacy statement?** As often as necessary to align with laws, services, and operations. **What data does Van der Linden collect?** Name, phone, email, cookie data, system data, user data, and contract-related info. **Why is my data needed?** To provide and personalize services, communicate updates, and manage agreements. **How is my data used?** For service delivery, improvements, support, security, and marketing. **How does data collection improve service?** It helps optimize system performance and user experience. **Does Van der Linden sell my data?** No, never. **How can I delete my data and what are the consequences?** Email [privacy@vanderlinden.nl](mailto:privacy@vanderlinden.nl). Data tied to contracts is kept for legal periods before deletion. **Does Van der Linden share my data?** Only when necessary for fulfilling agreements, e.g., with repair contractors. **How long is my data stored?** Only as long as necessary, such as 7 years for debtor data for tax purposes. **How is my data stored and secured?** On secured systems with limited access and controlled environments. **Does Van der Linden use cookies?** Yes, to enhance site/app functionality. You can adjust your settings to limit use. **Does Van der Linden use interest-based advertising?** Yes, using non-personal activity data. Personal data is not shared. **How can I contact Van der Linden about privacy?** Email [privacy@vanderlinden.nl](mailto:privacy@vanderlinden.nl).
