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Frequently Asked Questions

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Rental agreement

If you are married or have a registered partnership, your partner will automatically become a co-tenant. It is important to inform us of this, so that we can adjust the rental agreement. Do you live together without being married or registered? Then you can apply for co-tenancy after two years of living together. There are conditions attached to this.

If your living or personal situation changes, for example because you are going to live with your partner or are getting divorced, you must inform us. To do this, you must submit a contract change request . Based on your request, we will assess whether or not it is possible to change your contract.

You can send the completed and signed document to verhuur@vanderlinden.nl or to

Van der Linden Vastgoedmanagement
Attn. team Rental
PO Box 10172
1301 AD Almere

This depends on the start date of the lease and the basic starting rent. If the rent was below the liberalization threshold at the start, you have a regulated lease (meaning that the rent is determined by the government). If the rent was above this threshold, you have a liberalized lease (where the rent can be determined freely). For more information, please visit the website of the Central Government.

You can find more information about this in your rental agreement.

You can cancel your rental with the rental cancellation form. We will then process your cancellation.

The notice period is usually 1 calendar month. For example, if you give notice on July 15, the rental agreement ends on August 31. However, there are exceptions to this. Always consult your rental agreement first for the notice period of your home. If you cannot find it immediately, please contact our Rental department on 088-533 00 00 or send an email to verhuur@vanderlinden.nl

If you paid a deposit at the start of the rental agreement, you will receive this back into your account within 14 days after the end of the rental agreement. Any arrears will first be settled with this.

If during the final inspection it appears that there are defects in the home that we have to carry out at your expense, we will reserve the deposit to (partly) cover these costs.

Rights and obligations as a tenant

All rights and obligations as a tenant are stated in the rental agreement that is signed when accepting the property. This agreement also contains the general provisions, in which all rights and obligations as a tenant are recorded.

In single-family homes, you are responsible for the maintenance of the garden and any driveway.

Parking tag & key

Report this in the usual way for you (either via the community app or via vastgoed@vanderlinden.nl).

Report this in the usual way (either via the community app or via vastgoed@vanderlinden.nl).

If you lose your keys, please contact us.

Contact Us

Report this in the usual way for you (either via the community app or via vastgoed@vanderlinden.nl).

Repairs

You can report this in the usual way (either via the community app or via vastgoed@vanderlinden.nl). Check the Tenants ABC in advance for more information.

For an update on your repair request, you can send an email to vastgoed@vanderlinden.nl.

We are available 24 hours a day on the telephone number 088-5330001. PLEASE NOTE: outside office hours we are only available in the event of a life-threatening situation or a situation that could cause enormous damage to the home.

Service costs

Service costs are additional costs on top of the basic rent and are stated separately in your rental agreement. They include, for example, costs for electricity in common areas, cleaning, the caretaker and heating.

Personal costs such as electricity, water and heating are for your own account, except when the provision is taken via the general connection. In that case, you will also receive a statement from us based on individual consumption. This consumption is measured by meters in your home or is divided on a proportional basis.

You pay an advance on the service costs every month. Before 1 July of the year after the closing of the financial year, you will receive a statement comparing how much you paid in total and what the actual costs were. This can result in a refund or an additional payment. If you have paid exactly enough, you do not have to do anything else.

After your rental contract has ended, you will receive a statement before July 1 of the following year for the period that you rented the property.

Yes, you can submit a request to adjust the advance payment amount by sending an email to administratie@vanderlinden.nl. We are happy to help you determine a suitable amount, but we take the actual costs into account, so that you do not have to pay extra at the end of the year, or as little as possible.

If the survivors have accepted the inheritance, they are responsible for paying the service charges. Any refunds will of course be paid to them.

You may view the invoices and we will then invite you for an appointment at our office. Unfortunately, we cannot share this information with you digitally or by post due to the GDPR. To make an appointment, you can send an email to administratie@vanderlinden.nl.

We charge administration costs for drawing up the statement, with a minimum amount of €7.50 per statement, as determined by the Rent Assessment Committee.

Financial

You can report a change to your bank account number via administratie@vanderlinden.nl. We will then send you a new authorization. This way, the rent will be collected from the correct account number.

We debit the rent on the first working day of every month. Except when this day falls on a weekend, then the debit will take place on the next business day.

With a direct debit, your rent is easily and timely debited, without you having to think about it every month. To set this up, you can send an email to administratie@vanderlinden.nl with the request for direct debit. You will then receive an authorization, which you can sign and return. The direct debit will then be set up for the next rental period.

Of course your own bank is leading in this, but if you want confirmation that your payment has been received correctly, you can send an email to administratie@vanderlinden.nl.

The basic rent is increased once every 12 months. If the rent is increased, the amount is legally determined. You will be informed of the increase at least two months in advance, which usually takes effect on 1 July. You will receive the message about this no later than 1 May.

Everyone may object to a rent increase. In the event of a rent increase, you will receive a letter stating the period within which you can object. Your objection must reach us within that period. More information about the conditions for an objection can be found on the website of the Huurcommissie.

With direct debit, the amount is automatically adjusted. If you transfer the rent yourself via a periodic transfer, you must adjust this yourself from 1 July.

Hand-over of the house

You can read how your home should be delivered in the explanation on delivering a rental home.  Is there a subsequent rental by a new tenant? Then it is possible that the new tenant wants to take over some of your things. You must arrange and record this between yourselves. The new tenant will then be responsible for the taken over things. For more information, consult the document overname movable property rental home.

Yes, as a current tenant you may transfer things to the new tenant. For this purpose, a takeover form must be completed and signed by both parties. You will arrange the costs and agreements regarding the takeover between yourselves; this is outside of our control.

When you have terminated the rental agreement, an inspector will come and inspect the property for any shortcomings/defects. During this preliminary inspection, you will be pointed out the points that need to be repaired/replaced etc. This will give you the opportunity to remedy these defects yourself. During the final inspection, which takes place approximately 14 days later, we will check whether these points have actually been remedied. If this is not the case, we will be forced to have the work carried out by a maintenance party and charge you the costs. We call these costs mutation costs.

Please note that these costs will be higher than if you carry out the repair work yourself, such as call-out charges, administration costs and a higher hourly rate.

Other

Report this in the usual way for you (either via the community app or via vastgoed@vanderlinden.nl) or to the local police officer in your area.

No, it is not permitted to sublet your home. This is also stated in the rental agreement.

Complaints can be emailed to: vastgoed@vanderlinden.nl

That's no problem, we can help! You can request a landlord's statement from us if you are a tenant (or have been for a maximum of three months ago) at Van der Linden. Simply send a request to verhuur@vanderlinden.nl with your name, address, and the request for a landlord's statement. You'll receive it as soon as possible.

Brokerage

General

How nice that you want to sell your home through us! We are happy to guide you through every step:

  1. Taking photos: We will have a professional photographer come by to capture your home perfectly.
  2. Preparing a presentation: We will use the photos and a clear description to create an attractive presentation of your home.
  3. Preparation: In the meantime, we will ensure that everything is arranged behind the scenes to prepare the home for sale.
  4. Final approval: We will present the presentation to you so that you can review and approve it.
  5. Home goes live: Once everything has been approved, we will put the home online and it will be available to potential buyers.

We will guide you through the entire process and ensure a smooth sale! This means that we advise you on received bids, negotiate the sales price and explain the drawn up purchase agreement. In addition, we are present at important inspections. Finally, we are also present at the transfer at the notary, so that you do not have to worry about anything. 

Make an appointment

Our real estate agent will visit you to determine the value of your home. We will look at various factors, such as: the location, the number of square meters, the content, the outdoor spaces, the structural condition and the finishing. In addition, the value is determined by means of an object comparison: what has recently been sold in the neighborhood? By combining this data with the expertise and market knowledge of the real estate agent, an accurate valuation is created.

Hiring a real estate agent offers several advantages. The biggest advantage is that your home will be placed on Funda, the most visited housing site in the Netherlands. In addition, the sales agent advises on the optimal sales price and helps with making the right sales decisions. With his or her knowledge and experience in the field of negotiations, the agent ensures a successful sales process and takes the legal and administrative tasks off your hands.

After signing the purchase agreement, the buyer has three working days to consider the purchase. During this period, the buyer can still cancel the purchase without giving a reason. This consideration period starts on the day after the buyer receives the signed purchase agreement. It gives the buyer the opportunity to calmly consider the decision.

The selling agent works on behalf of the seller and therefore represents his or her interests. This means that the agent can give you information about the property, but cannot represent your interests.

Do you want expert advice and guidance when buying a property? Then it is smart to engage your own purchasing agent. We are happy to help you with that!

In the case of a property that is sold freehold (v.o.n.), the seller pays the costs for the transfer. This means that you as a buyer do not have to pay transfer tax and notary costs for the transfer of ownership. Please note: the notary costs for taking out a mortgage are not included. These are for the account of the buyer. New-build properties are often offered freehold. We always let you know in advance which costs are for the seller and which you pay yourself, so that you are not faced with any surprises.

Om te weten of je een woning kunt betalen, is het belangrijk om je inkomen, uitgaven en eventuele schulden te bekijken. Gebruik online rekentools voor hypotheeklasten en vraag een hypotheekadviseur om te helpen bij het bepalen van je maximale hypotheek. Zorg ook voor voldoende eigen vermogen voor de aankoop en houd rekening met toekomstige veranderingen in je financiën.

Bij Van der Linden begrijpen we dat het kopen van een woning een grote stap is. Als aankoopmakelaar staan we aan jouw zijde om dit proces zorgeloos te maken. Met onze kennis van de lokale markt zorgen we ervoor dat je nooit te veel betaalt en onderhandelen we de beste prijs en voorwaarden namens jou. We nemen het zoekwerk, de bezichtigingen en de juridische zaken uit handen, terwijl we je bij elke stap adviseren en ontzorgen. 

We work with Move, a handy online environment in which you can follow everything related to the sale (or purchase) of a home.

  • For sellers: Here you can see all the information about your home, fill in the necessary documents and follow the progress of the sale, such as planned viewings and bids.
  • For buyers: In Move you can read important documents about a home and easily place a bid.

This way you always have a clear overview and you know exactly where you stand!

Viewing

The statuses indicate which phase the property is in:

  • Under offer: This means that the seller has accepted an offer. Viewings are often no longer possible. Are you interested? Leave your details via the "plan a viewing" button on Funda. You will then automatically be placed on the reserve list and contacted if the property becomes available again.
  • Sold subject to conditions: This means that the purchase agreement has been signed. The buyer is in the process of applying for the mortgage, which usually has a term of about six weeks. This period can be extended if, for example, the bank needs more time.

Sold: The property has been definitively sold and is no longer available

Yes, that is allowed. Negotiations do not automatically mean that the house will be sold. The seller can therefore decide to continue with viewings, for example to see if there is more interest.

You can easily schedule a viewing via our website, via Funda or by phone. The first to make a request will be the first to be given the opportunity to schedule an appointment.

Negotiations

You are not officially in negotiation until the seller responds to your offer with a counteroffer. As long as the selling agent only indicates that he will discuss your offer with the seller, you are not yet in negotiation.

Yes, that is possible. The asking price is an invitation to make an offer, not a fixed price. During negotiations, the seller can choose to increase or decrease the price.

No, the asking price is only an invitation to negotiate. Even if you are the first to bid at or above the asking price, the seller is not obligated to accept your bid. The highest bid is not always the most attractive, the seller ultimately decides with whom he will negotiate further.

If you have bid on a property but have not become the buyer, you have the right to view the bid log. The bid log gives you insight into the other bids that have been placed on the same property. This way you know for what price the property was ultimately sold and under what conditions. The bid log is only released when the property is finally sold and is only released to the persons who have placed a bid for the property, including the bidder who purchased the property. Personal data of the bidder(s) are not shared in this process.

Buyer's costs

K.K. stands for buyer's costs. These are the legally required costs when purchasing a home, such as: notary costs, transfer tax, transfer deed and land registry rights. These costs are part of the total purchase price, but are not deductible for income tax. Only costs that are directly related to the financing of your home are.

No, the brokerage fee is not included in the buyer's costs. This is a separate cost item for the seller. The buyer's costs only include the costs that the government charges for the transfer of a home.

Free valuation

A free valuation is not the same as a home appraisal. During the free valuation, a real estate agent estimates the value of your home based on market developments and sales prices in the area. This is not official and cannot be used for a mortgage application. A valuation is necessary if you are going to buy a home. In order to obtain the mortgage or to make an adjustment to your current mortgage, a certified valuation report is required. There are costs associated with a valuation.

Before we visit you, our broker will conduct extensive research into the housing market in your area. We will look at the location of your home, the specific characteristics of your home and the price developments in your municipality. As an NVM broker, we have access to a national database with sales data of more than a million homes. Our broker will then visit you at home for a no-obligation consultation. We will discuss the market value and provide insight into your sales opportunities.

 

Curious about whether your home has increased in value? Invite one of our NVM brokers and we will be happy to help you!

Make an appointment

No, the estimated value is not automatically the asking price. We determine the final asking price together, based on:

  • How quickly do you want to sell?
  • Do you need a certain amount for your next home?
  • What are the market developments and the demand for homes in your area?

The asking price is strategically determined to take advantage of the best sales opportunities.

Transfer & notary

When selling a home, ‘buyer’s costs’ usually apply. This means that the buyer pays the notary costs and can therefore choose a notary for the transfer of ownership and mortgage deed. Sometimes another agreement is made in advance, in which the seller chooses the notary. This must then be clearly stated in the purchase agreement.

In most cases, the buyer pays the notary costs, because the home is sold at buyer's costs (k.k.). This also allows the buyer to choose the notary. Do you, as a seller, still want to select a notary yourself? Then you can agree with the buyer that you will pay the transfer costs. Please note: notary costs are not included in the 'buyer's costs' as standard.

A final inspection will take place before the transfer. Together with the buyer and the selling agent, you will walk through the house one more time to check everything. You will pay attention to:

  • Delivery according to agreement: Check whether the house is delivered as agreed.
  • Record meter readings: Record the gas, water and electricity readings.
  • Check of movable property: Check whether the agreed movable property is present.
  • Repair of defects: Check whether previously discovered defects have been repaired as agreed. Any new defects must be reported to the buyer by you as the seller.

The inspection is recorded on a form, which both buyer and seller sign. This prevents misunderstandings and ensures a clear transfer.

New construction

General

Buying a new-build home has a number of advantages, including:

  • No maintenance costs in the first few years.
  • Energy-efficient and sustainable thanks to modern construction methods.
  • Option to finish the home to your own taste.
  • Often guaranteed through the guarantee and warranty certificate (for example Woningborg or SWK).

With a new-build home, the construction company often offers you options to fully customize the home to your wishes. These options are included in the buyer's choice list, which usually consists of three parts:

  • Rough construction list: for example, home extension, a garage, or other structural adjustments.
  • Finishing list: such as extra wall sockets, empty pipes or adjustments to the layout.
  • Showroom: choices for kitchen, sanitary facilities and tiling.

After purchasing the home and as soon as the builder has determined the schedule, your choices are recorded during a meeting with the buyer's advisor. This so-called additional work can be included in the financing of your mortgage.

An option gives you time to decide whether you want to buy the new-build home. During this period, we will reserve the building number for you free of charge. The term of the option will be determined in consultation. During this time, we will ensure that you receive all the information you need to make a choice. In addition, we will assist you, possibly together with specialists, with: 

  1. Arranging financing for a (new-build home);
  2. Selling your current home (including valuation);
  3. The possibilities for home adjustments (additional work).  

Finance & purchase conditions

The most optimal financing depends on your personal situation, such as your living situation, your own money or help from parents. It is important to map out both the financial consequences and the feasibility of the purchase. Also keep in mind that buying a new-build home is different from buying an existing home. That is why it is wise to contact an independent financial advisor who can guide you through this. Would you like more information or a free and non-binding consultation? Feel free to contact us!

If you own a home, it is important to have the value and any surplus value or residual debt of your home determined for a complete financial overview. Makelaardij Van der Linden, together with our partners, is happy to offer you a free valuation and sales advice.

Do you choose to sell your current home first before buying a new-build home? Then there are various options available. Feel free to contact us to discuss the possibilities!

In the purchase/construction agreement, the contractor undertakes to build the home and deliver the associated land. The buyer undertakes to pay the purchase price and other costs. The following items are usually included in the agreement:

  • Reservation of financing: often a period of 2 months to arrange financing.
  • Suspensive conditions: the contractor must have sold sufficient homes, the irrevocable building permit must be ready and the relevant guarantee institute must have given approval. There is usually a period of 3-9 months after signing the agreement, within which these conditions expire if they are not met.

 

Once all the suspensive conditions have been met, the land can be taken into ownership. The notary will invite you to sign the mortgage deed (land deed). The contractor will keep you as the buyer informed of the actual start of construction. If construction has already started, you will pay the notary the land costs, the already expired construction terms, and any land and construction interest.

After signing the mortgage deed at the transfer, you must in principle start paying the bank the full interest on the borrowed amount during construction. However, the bank can deduct an interest amount, which you will get back, because part of the mortgage amount remains in escrow. As a result, you only pay interest on the amount borrowed. Ask your mortgage advisor about the conditions

After payment of the last term, the house is ready and the keys are handed over. You can now finish the house according to your own wishes.

Free on name means that the costs for transferring the home are for the account of the seller. This includes transfer tax and notary costs. The notary costs for establishing a mortgage are not included; these are for your account as the buyer. New-build homes are often offered for sale v.o.n. We clearly inform in advance which costs are for the account of the seller and which for you as the buyer. This way you will never be faced with surprises afterwards.

In the case of new construction, the land is settled immediately upon passing the mortgage deed, together with any expired construction terms. The remaining amount is for the coming construction terms and interest loss during construction and is often deposited in a deposit. The remaining construction terms and interest are paid from this deposit. You will receive interest on the deposit, but this is treated as a debt in box 3. For two years after signing the purchase or construction agreement, the interest received from the deposit may be deducted from the interest paid. After two years, the deposit becomes a debt in box 3. The additional interest on the co-financed part of the loan is not deductible, but the interest itself is. Ask your mortgage advisor about the conditions.

Construction process

When the contractor has sold enough objects, the irrevocable building permit has been obtained and Woningborg has approved the plan, the buyer will receive a letter confirming that construction can begin.

A few weeks before the delivery of your new-build home, the preliminary delivery (preliminary inspection) takes place. You can inspect the home and report any defects to the contractor, who can remedy these before the official delivery. Upon delivery, the contractor himself draws up a report of the delivery, in which defects are noted. He can make reservations about points that he believes have been incorrectly stated. Defects must be remedied within three months. The report is signed by both parties.

If the contractor does not meet his obligations, you can apply the 5% scheme. This means that you only pay the last 5% of the contract price once the defects have been remedied. The amount is deposited with a notary and is released after three months, unless you choose to retain the amount for longer by sending the notary a letter requesting that the amount be retained.

Rent a home

Registration and list of interested parties

You can register for a home by creating an IDD/housing file account on our website. Once you are logged in, you can respond to available homes that are online or register for the interested parties list. This will keep you informed of updates and new homes that match your wishes.

Register in IDD/housing file

You can upload and adjust all necessary personal data and documents in your personal housing file. If you do not have a housing file yet, fill in this online form. If you already have a housing file, click on the green button 'log in to my IDD account' at the top right. Without a fully completed housing file, we cannot allocate a home to you.

After filling in the form, you will automatically receive an email with your login details, so that you can activate your account. Please note: your request for a password may end up in the e-mail SPAM BOX. So check this carefully.

What are the next steps for your registration?

  1. After setting your password, you will have access to your personal housing file. You can log in via the website www.vanderlinden.nl; the LOGIN button is at the top right of the website. Then go to 'tenants housing file'
  2. Click on ‘My details’ and fill in your personal and financial details.
  3. If necessary, adjust your preferred home(s). Need advice on choosing a home? Then contact us. We are happy to help you.
  4. Add the required documents under the heading 'My documents'. Also save your documents in the meantime! Don't forget to hide your BSN number. Have all the requested documents been placed? Then click on 'documents complete'.
  5. Registering with a partner? Then your partner must also create an account and add the documents under his/her own account.6. Do you want to be sure that all the data is complete? Then check in your housing file whether the first three dots in the timeline are green. If so, we can check your file and possibly assign a home provisionally.

When you register, your housing preferences and gross monthly income are registered. As soon as a home that matches this is available and the file is complete, you will be given priority. We will contact you by email to offer the home and request additional documents if necessary. Upon acceptance, we will perform a credit check. All homes are offered transparently, in accordance with the law on good landlordship, so that the selection process is clear.

During your trial period, you unfortunately cannot qualify for a rental home. Once you have completed the trial period and your contract has been confirmed, you can apply for a home.

When ending a relationship, it is important to gain insight into the financial agreements between both parties. That is why we ask for a covenant or provisional measures, which include alimony agreements and arrangements regarding the rental or purchase home.

Were you living together and were both responsible for the housing costs? Then a discharge of joint and several liability is required.

Rental agreement

No. It is not legally permitted to charge administrative costs. That is why we do not charge any costs for assessing your application, drawing up the lease agreement or placing you on the interested party list.

The minimum rental period varies per property. In most cases this is 1 year, but there are also owners who apply a minimum rental period of 2 years. For more information, please contact us.

Contact us

No, it is not permitted to rent a home for someone else.

For certain rental properties we ask for a standard deposit of 1 or 2 months rent, for another part of the rental properties there is no standard deposit. For us the assessment of your file is leading in whether or not to ask for a deposit. Do you have your own company or do you rent based on assets? Then we ask for a standard deposit of two months rent.

This is possible in some cases, but we would like to discuss the conditions with you. Please contact us via verhuur@vanderlinden.nl or call us on 088 533 00 00.

Upload documents

If you have your own company, we ask you to provide the following documents:

  • Annual figures for the past two years, including profit and loss account
  • Accountant's statement
  • Provisional and/or final income tax assessment for the past two years

Your company must have existed for at least two years. Please note that we often ask entrepreneurs for a deposit or bank guarantee equal to two months' rent.

Viewing

We approach candidates based on the order of registration for the property. If you are at the top of the list, we will invite you for a viewing.

Once you have been selected and have made a viewing appointment, we will reserve the property for you and will no longer offer it to others.

Is the property to your liking and are the final checks positive? Then you are the one to whom we will rent the property. By requesting the documents in advance, we offer you more certainty and prevent disappointments afterwards. In addition, this helps us to combat housing fraud.

How nice that you want to rent the house. We will now perform the final credit and document check on your registration. As soon as this is positive, you will receive the rental agreement digitally, so that you can sign it. We will then plan a date and time for the handover of the keys.

It is important that you check your personal data in your personal environment. Make sure that these are complete and correct and correspond exactly with your official documents, such as your QII or BRP. We use this data to draw up the rental agreement.

Income

That depends on your situation and the property you want to rent. For more information, please contact us.

Contact us

We assume income from employment, pension or own business. In most cases, a 13th month, holiday pay and fixed irregular hours allowance are included in the gross annual income. Commission, student finance, alimony, irregular hours allowance/overtime and winter allowance/bonuses are not included.

Are you unsure about what you can or cannot include? Then submit your documents and we will be happy to check what is possible for you.

Perhaps. This depends on the phase of your temporary employment contract:

  • Phase C: You are eligible for a home.
  • Phase B: In some cases possible, depending on the situation.
  • Phase A: Unfortunately not an option.

We also look at the number of fixed hours. The more fixed hours you have, the greater the chance that you are eligible. Unfortunately, we cannot rent based on a 0-hour contract.

If your income from employment, pension or your own business is insufficient, savings can be included in the assessment in some cases. We are allowed to add 10% of your savings to your annual income. If you have money from the sale of a home, this can only be included if the funds have actually been received.

If you meet the conditions as a result, you must take into account a deposit of up to two months' rent. Savings are not guaranteed and can be spent in one go.

It is not possible to have someone else, such as a parent, act as guarantor. The person who rents the home must meet the rental conditions themselves.

Whether you are eligible for rent allowance depends on your income and the rent of the home. The starting rent must be below the social rent limit, and this limit is adjusted annually. For the most up-to-date information, please visit the Belastingdienst website.

Parking

Yes, you can rent a parking space through us. You do not have to register as a housing seeker to do so. If you are already renting housing with us, you may qualify for a parking space in the same or nearby building. If you want that, please send an e-mail to verhuur@vanderlinden.nl with your request for a parking space, your name, address, telephone number and possibly an explanation. You will then be notified or put on a waiting list. In some cases, homeowners in the same building are also eligible to rent a parking space.

 

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